Order wv easy pass3/13/2024 Once you receive your transponder, you will need to install it. Payment information (accepted forms of payment will vary depending on how the transponder is obtained).Vehicle and license plate information* (providing information for all of your vehicles will make it easier to transfer your transponder from one vehicle to another).Driver’s license information (or EIN for a business).Contact information (address, phone number, and email).You will need the following to order or register your transponder: There is a lost/stolen fee of $10.00 for an E-ZPass standard transponder and $20.00 for an E-ZPass Flex transponder. Note that there is no charge for a transponder, and they remain property of VDOT. By mail - You can download and complete a Personal Account Application or Business Account Application and send it by mail along with a check for the initial prepaid amount.You can use the transponder immediately in Virginia but will need to register your E-ZPass On-the-Go Transponder by opening an account or adding it to your existing account to claim the full value of the prepaid balance. Payment methods will vary depending on the retailer’s policies. At a local retailer - You can get an E-ZPass On-the-Go transponder at Participating Retailers across Virginia.Please have your credit card ready for the initial payment to fund your account. You can also call our main Customer Service Center at 1-87 (1-80 for TTY users) Monday through Friday between 7:00 am and 7:00 pm (excluding state and federal holidays) to request a transponder. Please check the Center’s hours before visiting. Visit or call a Customer Service Center - You can visit one of our Customer Service Centers to open an account and immediately receive an E-ZPass transponder.Online - You can open an account and order your E-ZPass transponder through our website.You can open a personal or a business account a business account requires an Employer Identification Number (EIN).Į-ZPass transponders can be obtained in several ways: If your account does not have a positive balance or your vehicle information is not current, the toll facility will send you a bill or violation notice. The toll facility will then report your passage and applicable toll fee to the E-ZPass Customer Service Center, which then deducts the amount of the toll from your prepaid account and pays the toll facility.Īs long as your vehicle information is current and your account has a positive balance, tolls will be deducted from your account, even if your transponder can’t be read. Your initial payment funds your account to pay tolls.Īs you pass through a toll plaza, an antenna reads your transponder information. When you open an account or pick up an E-ZPass On-the-Go Transponder from a local retailer, you will receive a small electronic transponder that attaches to your vehicle’s windshield. This convenient way to pay enables a safer, faster trip and can provide a lower cost trip at some Virginia toll facilities. ![]() E-ZPass is an electronic toll payment system that lets you pay tolls without stopping.
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